Privacy Policy
This Privacy Policy explains how Truedell Enterprises and its sub-brands collect, use, and protect your personal information when you use our websites, services, and platforms.
1. Information We Collect
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Personal Info: Name, email, phone number, address, payment information
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Booking Details: Appointment history, service preferences
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Technical Info: IP address, browser type, device type (via cookies or analytics tools)
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User Submissions: Forms, messages, surveys, testimonials, reviews
2. How We Use Your Information
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To schedule and deliver services or products
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To respond to inquiries and customer service requests
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To send updates, receipts, and marketing messages (with your consent)
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To personalize and improve the website experience
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To comply with legal or tax obligations
3. Sharing of Information
We do not sell, rent, or share your personal data with third parties except in the following cases:
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To trusted service providers (e.g., Wix, Square, Calendly) for booking and payment processing
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To comply with legal investigations or government requests
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To protect the rights and safety of our company, customers, or others
4. Cookies & Tracking Technologies
We use cookies and analytics (e.g., Google Analytics, Wix tracking) to monitor traffic, performance, and site improvements. You may choose to disable cookies in your browser settings, although some features may not function correctly.
5. Email Marketing
If you opt in, we may send you updates, promotions, or newsletters related to our services. You can unsubscribe at any time using the link provided in our emails.
6. Data Security
We use industry-standard methods to protect your personal data. However, no system is 100% secure. By using our services, you acknowledge that there is some risk associated with data transmission over the internet.
7. Data Retention
We retain your data only as long as necessary for business operations, tax reporting, or legal obligations, unless you request its removal earlier.